RETURN & EXCHANGE POLICY
1. Scope of Application
All customers purchasing products from the website dongduong-co.vn are entitled to a 3-month warranty. Within the first 10 days, if you are not satisfied with the product, you have the right to return it and receive a 100% refund of the amount paid.
2. Conditions for Return and Exchange
Intact and in good working condition.
Time: Within 10 days from the date of purchase.
Packaging and product labels must remain intact for returns or exchanges.
Each product can only be exchanged or returned once.
Products that cannot be returned or exchanged: items past the return period, incomplete or damaged items, or products with minor scratches (except for cases of warranty rejection mentioned above).
We sincerely appreciate customers for trusting and using products from dongduongvn.com.vn.
We are always happy to hear your feedback and requests.
Please contact us at 024 7300 1868 (during business hours) to share your feedback about our products and services.
Thank you very much!
